Privacy Policy

1. Detailed information on Data protection

RESPONSIBLE

Identity: Vitalia Partners S.L
CIF: B87741146
Mailing address: Calle del Mar Tirreno, 8, E-08 28830 San Fernando de Henares (Madrid) Spain
Telephone: (+34) 914 213 059. Whatsapp: (+34) 618 578 678
Email: info@seenaowell.com

PURPOSE

  • For what purpose do we treat your personal data?

In Vitalia Partners S.L. we treat the information provided by the interested persons in order to manage the orders of products made through our website as well as manage the delivery of the information they request, provide interested parties with offers of products and services of interest.

In addition, these data may be used for a commercial, personalization, operational and statistical purpose, expressly authorizing Vitalia Partners S.L. to use this information to conduct Marketing studies to adapt the content offered to the user and thus improve the quality, operation and navigation of the Website.

  • How long will we keep your data?

The personal data provided will be kept as long as the commercial relationship is maintained and its deletion is not requested by the interested party.

LEGITIMATION

Our privacy policy and protection of personal data is based on REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 regarding the protection of physical persons with regard to the processing of Personal Data and the free circulation of these data.

As long as the User does not communicate otherwise to Vitalia Partners SL, it will be understood that their data has not been modified, that the User agrees to notify any variation and that he gives consent to use them for the specific, explicit and legitimate purposes for which they have been obtained.

On the occasions in which the User could provide their data through forms, in order to make inquiries, request information and / or for reasons related to the content offered on the Website, if the data provided by the User were essential for the correct development of all this, the User will be informed of this, indicating that they are data whose completion is mandatory.

RECIPIENTS

Vitalia Partners S.L. does not sell or market the personal data of its customers to third parties. It only gives or allows access to information to:

  • Transport companies with which Vitalia Partners works with the aim of being able to get the products to our customers.
  • Marketing agency with which Vitalia Partners works to send information to our customers.

RIGHTS

Anyone has the right to obtain confirmation on whether Vitalia Partners S.L. is treating personal data that concerns you, or not. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.

In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. Vitalia Partners S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

2. Data handling

To access and / or use the services of seenaowell.com it is necessary that users previously provide Vitalia Partners SL through its online page seenaowell.com certain personal data in accordance with the provisions of REGULATION (EU) 2016 / 679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL regarding the protection of physical persons with regard to the processing of Personal Data and their free circulation.

The purpose and the data depends on each action requested:

Web Clients:

When a customer buys a product in our online store, the data provided will be used to process, send and invoice the products purchased. In order to place orders in the online store, each client provides voluntarily and under their responsibility, the following information: name, surname, address, telephone number, billing information that must be true and exact.

Newsletter / Commercial Communications :

Customers can give their explicit consent as provided in article 21 of the Law on Information Society Services. We will use your identification and contact information to send you information about news, promotions of products and services.

Contact Form:

The personal data that customers send through the contact form will only be processed to answer your query. The information collected is limited to identifying and contact data, as well as data related to the nature of the request you send us.

Send to a Friend:

The purpose for which the form in the SEND TO A FRIEND section (WITHIN THE PRODUCT SHEETS) is intended is that users can recommend a product. In no case, seenaowell.com will store the contact address, it will simply redirect the message that the User wants to send to the recipient. Notwithstanding the above, the User must ensure and take responsibility for obtaining the informed consent of the third party that he invites, in order to be able to send the email on his behalf, assuming all the legal responsibility that may arise.

Regarding the automatic browsing information that we collect, we recommend that you read our Cookies Policy.

Vitalia Partners, S.L. guarantees that it has adopted the appropriate security measures in its facilities, systems and files. Likewise, it guarantees the confidentiality of personal data and that these will not be transferred to third parties. However, it will disclose to the competent public authorities the personal data and any other information that is in its possession or is accessible through its systems and is required in accordance with the applicable legal and regulatory provisions.

In any case, the User agrees to provide certain information in relation to their personal data and to keep updated the data provided to seenaowell.com. The User will respond, in any case, for the veracity of the data provided and for keeping them updated. Vitalia Partners S.L. reserves the right to exclude from the registered services any user who has provided false information, without prejudice to other actions that may be required by law.

Acceptance of the terms and conditions and privacy policy, related to the use of any of the seenaowell.com services, implies your express authorization in favor of seenaowell.com to send commercial information to your home, mobile phone and address of email. Said authorization includes the sending of commercial advertising related to the activities, products and services of seenaowell.com. If you wish to revoke said authorization, you can do it easily and free of charge by directing your request to info@seenaowell.com.

3. Exercise of rights on data protection

You can exercise your rights of access, rectification, deletion, portability of data, limitation and opposition to treatment, and in case consent has been provided for data processing, the possibility of withdrawing it at any time. You can also file a claim with the control authority (Spanish Data Protection Agency).

To exercise these rights you can write to the postal address Vitalia Partners, SL, Calle del Mar Tirreno, 8, Nave E-08 28830 San Fernando de Henares (Madrid) Spain, or by sending an email to info@seenaowell.com with the following information:

  • Name and surname.
  • Photocopy of ID card, electronic signature or scanned copy of ID.
  • Specific request.
  • Address for notification purposes.
  • Date and signature of the applicant.

By the very nature of the service and content of the website, it is imperative to refer commercial communications to registered users by email. Therefore, if details stated in the previous paragraph are cancelled, it automatically entails the termination and abandonment status of seenaowell.com by the registered user.

4. Minors

Our services are targeted at adults. Assuming that some of our services are aimed specifically at minors, seenaowell.com seeks the approval of parents or guardians to collect personal data or, where appropriate, for the automated processing of data as set forth in current legislation. If the registered user is a minor, they are required to have the prior consent of their parents or guardians before including personal data in the forms on the website.

5. Using cookies

Access to this website may involve the use of "cookies". A cookie is a small text file that the browser collects and stores while the user surfs, which means that seenaowell.com can find out certain information about the user’s navigation through its page:

  • Date and time of the last time the user visited the site.
  • Design and content that the user chose during their last visit to the site.
  • Security elements involved in controlling access to restricted areas.
  • Other comparable circumstances.

Allowing it to adapt the same preferences in subsequent visits. If the user does not wish to receive cookies while browsing, they must disable the corresponding option in their browser, so as to prevent their installation on their computer. To use the seenaowell.com website, the use of cookies is required. Cookies are used in order to customize the services we offer, providing information that may be of interest. Cookies do not extract information from your computer, nor do they determine where you are. If you wish, you can set your browser to be warned when receiving cookies and to prevent installation of cookies on your hard drive. Please consult the instructions and manuals of your browser for more information. However, we note here that, under such circumstances, the quality of the operation of the website may decrease. The user has the option to prevent the generation of cookies by selecting the appropriate option in their browser. However, seenaowell.com is not responsible for the fact that deactivation of these could impair the proper functioning of the website.

6. Google Analytics

This web page uses Google Analytics, an analytical web service on loan from Google, Inc., a Delaware based company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States of America (“Google”). Google Analytics uses “cookies”, which are text archives located in your computer, to help the website to analyse the way the users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Goggle on servers in the United States. Google will use this information on our behalf in order to track your use of the website, compiling reports on website activity and providing other services related to website activity and internet usage. Google may also transfer this information to third parties when so required to by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You can you refuse handling of the data or information by disabling the use of cookies, which is done by selecting the appropriate settings on your browser. However, you should know that by doing so you may not be able to use the full functionality of this website. By using this website, you consent to Google’s processing of user information in the manner and for the purposes described above.

7. Free text fields

The free text fields that are available to the registered user, and which may appear on the website, are for the sole and exclusive purpose of the gathering of information to improve the quality of services, especially the delivery of purchased products. The registered user shall not include, in those areas that the website can offer as "free text fields", any personal data that could be classified within such data for which a protection level of average or higher is required without prior notice to seenaowell.es, as defined by the applicable regulations (including and not limited to data on ideology, religion, beliefs, trade union membership, health, racial origin and/or sexual life).